59
%
Of SaaS customers seek instant resolution.
We understand B2B SaaS challenges.
94% of consumers believe the quality of a company's customer care influences its reputation.
Provide fast and omnichannel answers
Answer in less than 1h on asynchronous channels and maintain a 92% QS on the phone.
Answer round the clock
Good support is all about extended hours, reactivity and trust.
Launch and grow your market
Scale quickly into new markets while providing outstanding quality and costs savings.
Leverage good reviews
Convert any prospect to client providing expert and sales driven answers.
Handle regulated process
Provide agents with required training and level of certification to perform specific and sensitive tasks.
What we offer for B2B SaaS actors.
We can support you for any basic or complex operation. Not finding yours in the list? Get in touch with us, we'll easily adapt to your processes.
Customer identity control
KYC and KYB validation.
Service information
Platform functionalities, subscription.
Account management
Creation, modification, deletion.
Sales driven outbound missions
Real time call backs for funnel churns and high prospect website visitors.
Proactive support
Maintain transparency but also reduce your contact rate.
Payment methods
Transfers, VAD and eWallet, billing and vouchers.
You're in good company.
And you don't have to take our words for it.
