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Faster revenues grow for Fintech VS traditional banking sector.
We understand Fintech challenges.
94% of consumers believe the quality of a company's customer care influences its reputation.
Provide fast and omnichannel answers
Answer in less than 1h on asynchronous channels and maintain a 92% QS on the phone.
Launch and grow markets
Scale quickly into new markets while providing outstanding quality and costs savings.
Answer round the clock
Fintech support is all about extended hours reactivity and trust.
Leverage good reviews
Convert any prospect to a client providing expert and sales-driven answers.
Handle regulated process
Provide agents with required training and level of certification to perform specific and sensitive tasks.
Deliver efficient KYC/B
To maximize your activation rate.
Boost your CAC / LTV ratio
Do not miss any opportunities to close a prospect or generate upsell/cross-sell on your client's base.
What we offer for Fintech's actors.
We can support you for any basic or complex operation. You don't find yours in the list? Get in touch with us, we'll easily adapt to your processes.
Customer identity control
KYC and KYB validation.
Service information
Platform functionalities, subscription.
Account management
Creation, modification, deletion.
Sales driven outbound missions
Real-time callbacks for funnel churns and high prospect website visitors.
Proactive support
Maintain transparency and reduce your contact rate.
Payment methods
Transfers, VAD and eWallet, billing and vouchers.
You're in good company.
And you don't have to take our word for it.
